Privacy Policy

At REFINED BY DARCEY WILLIAMS LTD, we take your privacy very seriously. This policy explains how we collect, use, store, and protect your personal information when you book a treatment or visit our website.

1. Personal Information We Collect

When booking an appointment, we collect your name, email address, phone number, and any clinical treatment notes. We also collect medical history information as required for safe treatment administration.

2. How We Use Your Information

We use your data to manage and schedule bookings, deliver confirmation/cancellation email notifications via SMTP, and ensure clinical safety. Your medical records are strictly kept for treatment evaluation and insurance purposes.

3. Database Security & Sharing

All information is stored in a secure database protected from public access. We do not sell, rent, or distribute client personal details to third parties under any circumstances.

4. Cookies & Web Tracking

We use secure cookies to verify administrator sessions. We do not track normal site visitors.

5. Your Rights

You have the right to request access to the personal data we hold about you or request that we update or delete it. For inquiries, email [email protected].